OEM/ODM Services About Our Factory

We are a top natural soap manufacturer with our own large factory and substantial production capacity. With over ten years of experience in soap production and R&D, we have a team of experienced technical engineers and a trade team providing pre-sale and after-sale support. We can handle wholesale and OEM orders, offering one-stop service for a worry-free transaction. Contact us today to get free samples.

Why choose us

We're the right-sized company

We speak small business. Whether you need 1,000 units or 20,000, we'll take the time to get to know you and your business to make sure we develop the right product for you.

Flexibility

Do you have 10 soaps to produce and need different quantities of each? No problem. Need 20,000 bars with complex packaging? No problem. Need a quick run to refill your stock? We can help with that too.

Proven production

Our custom soap clients include skincare brands of all sizes and genres, celebrities, Fortune 500 companies, promotional companies, and many others in between. We have the right solution for your project ideas.

Reliability

We ship on time. Period. At Poleview, custom production and private label options are all we do, so you can depend on us to get it right.

As the business manager of a soap manufacturing company, I'd be happy to explain our OEM/ODM process for wholesale and custom clients.

1. Initial Contact and Inquiry:
   • Client contacts us via email, phone, or website form
   • We respond within 24 hours to acknowledge the inquiry
   • We schedule an initial consultation call or video meeting
   • During the call, we introduce our company and capabilities
   • We gather preliminary information about the client's needs
2. Requirements Discussion:
   • We hold a detailed meeting to discuss specific requirements
   • Topics covered include:
     • Product type (e.g., bar soap, liquid soap, specialty formulations)
     • Target market and price point
     • Desired ingredients and any specific exclusions
     • Fragrance preferences or essential oil blends
     • Packaging requirements (materials, design, eco-friendliness)
     • Order quantity and frequency
     • Timeline expectations
   • We provide advice based on our expertise and market trends
   • We clarify any technical or regulatory questions
3. Quotation Preparation:
   • Our team analyzes the requirements and calculates costs
   • We prepare a detailed quotation including:
     • Product unit price
     • Packaging costs
     • Minimum order quantity (MOQ)
     • Sampling costs
     • Estimated timeline
     • Payment terms
   • We send the quotation to the client within 3-5 business days
4. Contract Negotiation and Signing:
   • Upon quotation acceptance, we draft a comprehensive contract
   • Contract includes all agreed terms, specifications, and timelines
   • We send the contract to the client for review
   • Negotiate any requested changes or clarifications
   • Once both parties are satisfied, we sign the contract
   • Client pays the initial deposit (typically 30-50% of total order value)
5. Product Development and Sampling:
   • Our R&D team begins developing the product formula
   • We source and test ingredients to meet specifications
   • Our design team creates packaging concepts
   • We produce a small batch of samples (usually 3-5 pieces)
   • Samples undergo internal quality testing
   • We ship samples to the client for approval
   • Client reviews and provides feedback
   • If changes are needed, we repeat the sampling process
6. Mass Production Preparation:
   • Upon sample approval, we create a detailed production plan
   • We order raw materials and packaging supplies
   • We schedule production time on our manufacturing lines
   • We prepare any necessary molds or tooling
7. Mass Production:
   • We begin full-scale production according to the agreed schedule
   • Quality control checks are performed at each stage:
     • Raw material inspection
     • In-process checks
     • Finished product testing
   • We provide weekly progress updates to the client
8. Quality Inspection:
   • We perform our internal quality inspection
   • Client may send a third-party inspector or come personally
   • We facilitate the inspection process, providing:
     • Access to production areas
     • Samples for testing
     • Relevant documentation
   • Any issues identified are addressed promptly
9. Final Payment and Delivery Preparation:
   • Upon passing quality inspection, we request the final payment
   • Client pays the remaining balance
   • We prepare goods for shipping:
     • Final packaging
     • Palletizing
     • Preparing export documents
10. Shipping and Logistics:
    • We arrange shipping as per agreed terms (e.g., FOB, CIF)
    • We book space with the shipping line or freight forwarder
    • We provide client with:
      • Bill of Lading
      • Packing list
      • Commercial invoice
      • Certificate of Origin (if required)
    • We share tracking information with the client
11. Reception and Final Inspection:
    • Client receives the goods at the agreed destination
    • Client performs a final inspection upon receipt
    • Any issues must be reported within the agreed timeframe (usually 7-14 days)
12. After-Sales Support:
    • We follow up with the client to ensure satisfaction
    • We address any concerns or issues promptly
    • We provide technical support if needed
    • We discuss potential reorders or new projects
    • We request feedback to improve our services

This process typically takes 25-40 days, depending on the complexity and volume of the order. We prioritize clear communication and quality assurance throughout to ensure a smooth, satisfactory experience for our clients.